FINSIASUMMIT

2019

THE AGE OF THE CUSTOMER

/ 3 September Melbourne

Rethinking financial services in an era of technology, automation, globalisation and rapidly changing customer expectations

The Summit is for securities, investing and advice professionals who recognise that customer centricity is vital to success in the digital age. 


Unlike other events, this Summit will provide perspectives from a multitude of different customers, both the end user and distributor to provide insight into the future customer mindset.

Watch a brief video of the highlights of the FINSIA Summit 2018 

Get a fresh perspective.

Rethinking financial services in an era of technology, automation, globalisation and rapidly changing customer expectations.

Unique insights. 

From fintechs to Open Banking, the landscape has completely changed and continuing at a faster rate than ever. Our line up of leading international speakers - including a former advisor on the sector to Barack Obama - and panels sessions will shine a light on where we go from here. 

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Hear from international leaders

Collaborate and share

Collaborate and share ideas on navigating future customer expectations.

High-quality program incorporating an impressive list of industry experts, key stakeholders and influential guest speakers drawn both locally and internationally. 

Hear the latest trends

Opportunity to hear the latest trends affecting the industry and to understand the impeding changes within the industry.

Why you must attend the FINSIA SUMMIT 2019

Network

Network with your colleague across financial services in Funds and Asset Management, Institutional Markets and Financial Advice & Services.

" Insightful and a wealth of experience and

knowledge for our industry to grasp

"

" Addressed the key issues facing banking

today and highlighted a genuinely human

aspect

"

" Love the interactive and conversation

exchange with clear message of trust and

professionalism and cross industry learning

"

Feedback from our inaugural Summit in 2018

About FINSIA

FINSIA is the professional body in Australia and New Zealand for the financial services industry.


Working with key stakeholders including the industry and regulators, FINSIA's purpose continues to be to raise professional standards of competency and conduct in financial services. 


This support raising trust and pride for FINSIA members to deliver better community outcomes. It is achieved through education, ongoing professional development and engagement within a professional community.


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Session 6 - Risk in the Age of the Custonmer