Frequently Asked Questions

The map and contact details are listed within the venue information. The Summit is located on Level 17.

How can I get to the venue? 

The dress code is business attire. 

What is the dress code? 

All payments are processed via PayPal. Pre-payment of your ticket must be made in order to confirm your registration. 

What payment types do you accept?

FINSIA reserves the right to alter the event, program or presenter(s) without further notice, however the event or program is intended to run as advertised. FINSIA reserves the right to cancel this activity due to insufficient numbers; registrants will be notified if this occurs and payment refunded in full.

Individual cancellations must be advised in writing and received by FINSIA before 5pm, 5 working days prior to the start of the event to receive a full refund. No refunds after this time.

Group Cancellations must be advised in writing by 5pm, 5 working days prior to the start of the event. These cancellations will be refunded in full. Refunds will not be granted if a registrant fails to attend an event or cancels less than the required working days before the activity. Substitutions may be made at any time subject to the applicable registration rate where an additional payment may apply.

Registrations must be accompanied by full payment. Registrants will be liable for payment in the event of non-attendance unless cancellation or request for transfer is made as stated above

Refunds will be processed within 10 working days of cancellation via the same method used for payment.

Can I get a refund on my ticket?